How do I pay the rent?

Please note that the payment of rent in cash can only be made at our Head Office in Nairobi for security reasons. You can pay by cheque or directly transfer the funds to our bank account whose details are available from our leasing/letting department.

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How long is the Lease Agreement with the tenants?

The typical residential lease is for 12 months although you could sign with for a longer period by arrangement. For residential tenants, we would renew a lease annually subject to applicable terms and conditions. A commercial lease is for 5 years 3 months.

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What is a security deposit?

The security deposit is payable at the beginning of a lease to account for any damage to the apartment after it is vacated. It is refunded at the end of the lease minus any retention for damage/repair. Tenants cannot direct the management to use the security deposit to pay the...

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What is considered an emergency?

An emergency is a maintenance problem that creates a safety hazard to residents or imminent damage to property so that repairing it cannot wait until the next business day. Some examples would be an overflowing toilet or a broken pipe. If you have an emergency and call us, our operator...

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