What is considered an emergency?

An emergency is a maintenance problem that creates a safety hazard to residents or imminent damage to property so that repairing it cannot wait until the next business day. Some examples would be an overflowing toilet or a broken pipe. If you have an emergency and call us, our operator will contact the maintenance staff member on duty for immediate service. If there is a power outage, call KPLC first to see if there is an outage in the area.